Mandarin Oriental, Santiago, Santiago
About the Hotel
Mandarin Oriental, Santiago is the first Mandarin Oriental in South America and stands as one of the most iconic buildings in the city. Located in the exclusive Las Condes district, it combines a lush garden setting with breathtaking views of the Andes Mountains. The hotel features a lagoon-style swimming pool complete with a waterfall, making it unique in Santiago.
Location
Situated in Las Condes, the hotel is conveniently placed within Santiago’s financial and commercial center. It is 15.5 miles from Santiago airport, offering easy access to major shopping areas, golf clubs, and local vineyards. Visitors can explore the picturesque surroundings and enjoy the scenic beauty of the Andes within proximity.
Rooms
The hotel offers 310 spacious rooms, featuring elegant decor and relaxing ambiance. Each room includes a large bathroom with a marble vanity and walk-in shower. Guests may also enjoy views of the city or gardens from their accommodations, particularly from the suites that include private terraces and distinct living spaces.
Eat & Drink
Senso, the Italian restaurant within the hotel, showcases seasonal ingredients in its dishes, including homemade pasta. For a distinctive culinary experience, Matsuri offers acclaimed Japanese-Peruvian cuisine, while the Atrium Lobby Lounge provides a casual setting for light bites and cocktails. Guests can also enjoy the exclusive Club Lounge that offers breakfast and afternoon refreshment.
Leisure & Business
The hotel features AKO Wellness & Spa, providing a serene atmosphere with treatments that blend modern techniques and Mapuche practices. Business travelers can take advantage of 1,570 square meters of versatile meeting spaces equipped with advanced technology, suitable for events of varying scales. Leisurely activities include access to landscaped gardens, a lagoon-style pool, and fitness facilities.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Golf course
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Seasonal outdoor pool
- Sun terrace
- Garden area
- Massage
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Terrace
- Garden furniture
- Ironing facilities
Location
Reviews and Ratings
The hotel is in a good/central location in Vitacura with easy access to excellent restaurants. The rooms are outdated and in need of renovation, with some issues like cold showers. The staff is friendly, but there are better value options nearby.
The hotel offers a good central location in Vitacura with nice restaurants and friendly staff. The rooms are comfortable but show signs of aging, needing renovation to truly match a five-star standard. While there are better value options nearby, the location is convenient for exploring the area.
The hotel offers large rooms with panoramic views of the Andes, but they are showing signs of age and need renovation. The location is good in Vitacura, with friendly staff and decent dining options, although there are better alternatives nearby. The service is courteous but lacks five-star standard in some areas.
The hotel is currently under renovation and experiencing noise issues, making it a bit challenging to have a peaceful stay. However, the helpful and friendly service staff compensate for some of the inconvenience. The central location is a plus for exploring nearby attractions, yet it may not be the most ideal for tourists. The dining options could be improved to offer more variety, but the views are spectacular.
The hotel rooms were very large, impressively ready by 10:30 am, but experienced jack hammering until 6 p.m., leading to dust in the room. The service was mixed, with some loud cleaning activities but exceptionally friendly and helpful staff. The location was central with easy access to a mall and restaurants, though a bit far from the town center. The dining experience had its highlights and low points. The facilities were decent overall.
My stay at the hotel was a mix of good and not-so-great experiences. The central location in Vitacura was convenient, surrounded by nice restaurants, but the aging rooms and occasional cold showers were a downside. The friendly staff made me feel welcome, even though the property is in need of renovation. While there are better options across the street for a similar price, the hotel was not a total disappointment.
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