Mandarin Oriental, Santiago, Santiago
About the Hotel
Mandarin Oriental, Santiago is a 5-star hotel featuring 310 spacious rooms with breathtaking views of the Andes Mountains. Guests can enjoy amenities such as a lagoon-style swimming pool, award-winning dining options, and AKO Wellness & Spa for relaxation.
Rooms & Amenities
Rooms at Mandarin Oriental, Santiago include luxurious options with
Dining Options
Mandarin Oriental, Santiago offers a variety of dining options, including
Leisure & Wellness
Leisure activities include the expansive lagoon-style pool surrounded by lush gardens, along with
Business & Location
For business needs, Mandarin Oriental, Santiago boasts
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Golf course
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Seasonal outdoor pool
- Sun terrace
- Garden area
- Massage
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is in a good/central location in Vitacura with easy access to excellent restaurants. The rooms are outdated and in need of renovation, with some issues like cold showers. The staff is friendly, but there are better value options nearby.
The hotel offers a good central location in Vitacura with nice restaurants and friendly staff. The rooms are comfortable but show signs of aging, needing renovation to truly match a five-star standard. While there are better value options nearby, the location is convenient for exploring the area.
The hotel offers large rooms with panoramic views of the Andes, but they are showing signs of age and need renovation. The location is good in Vitacura, with friendly staff and decent dining options, although there are better alternatives nearby. The service is courteous but lacks five-star standard in some areas.
The hotel is currently under renovation and experiencing noise issues, making it a bit challenging to have a peaceful stay. However, the helpful and friendly service staff compensate for some of the inconvenience. The central location is a plus for exploring nearby attractions, yet it may not be the most ideal for tourists. The dining options could be improved to offer more variety, but the views are spectacular.
The hotel rooms were very large, impressively ready by 10:30 am, but experienced jack hammering until 6 p.m., leading to dust in the room. The service was mixed, with some loud cleaning activities but exceptionally friendly and helpful staff. The location was central with easy access to a mall and restaurants, though a bit far from the town center. The dining experience had its highlights and low points. The facilities were decent overall.
My stay at the hotel was a mix of good and not-so-great experiences. The central location in Vitacura was convenient, surrounded by nice restaurants, but the aging rooms and occasional cold showers were a downside. The friendly staff made me feel welcome, even though the property is in need of renovation. While there are better options across the street for a similar price, the hotel was not a total disappointment.
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